This Privacy Policy describes how Hyggeoss (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, make a purchase, or interact with us. We are committed to protecting your privacy and handling your data with care.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
How We Use Your Information
Email Marketing: With your permission, we may send you emails about our store, new products, and other updates. If you have bought something from us, we may send you a follow-up newsletter and a link to subscribe as part of legitimate interest.
Feedback Requests: We share your name, email address, and the product you purchased with our review platform, who will send you an email on our behalf asking you to complete a review. Our legal basis for this is our legitimate interest in asking for feedback in order to improve our products and services.
SMS Marketing: We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.
Our website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart, and this information is used to determine when to send cart reminder messages via SMS.
Consent
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by clicking unsubscribe in the email, or contacting us at [email protected].
You can opt out of our SMS marketing service by clicking the unsubscribe link in the text message.
Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Shopify and Third-Party Services
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Cookies
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
| Cookie Name | Function |
|---|---|
| _session_id | Unique token, sessional. Allows Shopify to store information about your session (referrer, landing page, etc.). |
| _shopify_visit | No data held. Persistent for 30 minutes from the last visit. Used by our website provider’s internal stats tracker to record the number of visits. |
| _shopify_uniq | No data held. Expires midnight (relative to the visitor) of the next day. Counts the number of visits to a store by a single customer. |
| cart | Unique token, persistent for 2 weeks. Stores information about the contents of your cart. |
| _secure_session_id | Unique token, sessional. |
| storefront_digest | Unique token, indefinite. If the shop has a password, this is used to determine if the current visitor has access. |
Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.